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Can Teletherapy Help Overcrowded College Counseling Centers?

An increasing number of college students are in need of help with their mental health. Around 12% of college students in the U.S. have been diagnosed with an anxiety disorder. Additionally, as many as 7–9% of students suffer from depression. These numbers mean that a significant amount of students will need to reach out for support during their college years. However, college counseling centers are notoriously understaffed. There are often long wait times to be seen, inexperienced mental health professionals, and a limited amount of help that can be offered. But there might be a solution to help these overcrowded and underfunded centers: teletherapy.

Teletherapy is quickly becoming a popular option for students looking for support with their mental health. With access to mental health professionals 24/7 and typically less expensive fees, teletherapy can be a great alternative to a traditional college counseling center. Some college organizations are paving the way by providing these telemedicine options versus offering in-person visits. For example, the national sorority, Sigma Kappa, has recently partnered with Talkspace, a well-known online therapy service. The service has also already partnered with two fraternities, Alpha Tau Omega and Delta Tau Delta.

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The stresses and pressures of college can contribute to students’ mental health problems.

These organizations offer their members free access to Talkspace for three months. After that time, students can decide if they’d like to continue using the service and can pay for it on their own (although some insurance plans might still cover this type of therapy). Typical plans through Talkspace usually cost about $59 a week. These plans include video, audio, and text messaging communications with a licensed therapist, along with a monthly 30-minute live-chat session. Because in-person therapy can be costly (even with insurance coverage), students will pay way less than the standard fees of $75–$150 an hour for a session.

In a statement from Sigma Kappa, the organization wrote, “The collaboration brings a modern and student-friendly mental health solution to Sigma Kappa members across the nation as a new term starts, and in a time when anxiety and depression levels are on the rise among college students.”

Because suicide is the second leading cause of death among college students, it is necessary that collegiate organizations start to provide better support to students that are struggling. Symptoms of depression and anxiety can be worsened by the many pressures of college life – everything from demanding classes and playing on a competitive sports team to conflict in relationships and the temptation of alcohol or drug use. It’s imperative that students have access to the health care they need to function and thrive in college. Without this vital help, students’ symptoms can worsen, even leading to them dropping out of school.

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Through teletherapy, many students are finding it easier and cheaper to access mental health care.

According to the American Psychological Association, access to counseling helps around 65% of students who used a counseling center to stay in school. But the structures in place now to help students are most likely not doing nearly enough. College counseling centers are notoriously underfunded, and there usually aren’t enough available mental health providers to meet with all of the students that need attention. And the need for students to get help is only increasing as the years go by. In fact, one study noted that in the past several years, there’s been a 30% increase in students needing mental health services. For example, one organization, the International Association of Counseling Services, recommends no more than 1,000 to 1,500 students per college counselor, when in reality, campuses typically have one counselor for every 1,737 students.

Talkspace, or other similar teletherapy services, can be significantly helpful to students. First off, there is still some stigma in our country when people are suffering from a mental illness. It can be incredibly intimidating to reach out and ask for help. Many people are concerned that their friends or family might think badly about them if they knew they were struggling. With teletherapy options, a student doesn’t even need to step foot in the counseling center. They can access a therapist from the comfort of their dorm room or home – without worrying about what other people will think about them. This can mean that more students can get help instead of staying silent in their suffering.

Second, students who are living on a tight budget can seek help for a low fee without having to worry about what will be covered by their student health care plan or their insurance. The flat fees provided by these services takes out all the guesswork of how much they’ll actually get charged for each session. Plus, services like Talkspace mean that students don’t have to stress about fitting in-person visits into their busy schedules of classes and work. These teletherapy options are much more convenient because the therapist and patient can communicate only when it’s manageable for the both of them.

One of the best aspects of using teletherapy for college students is that the counseling centers will be more available for students who are currently experiencing crisis situations. The centers will have more staff to deal with these type of emergency cases, and teletherapy options can provide aid for students who aren’t in life-threatening situations. Hopefully, as colleges begin to see the benefits of using teletherapy measures, they’ll start to provide their students with more access to mental health care services, resulting in more help for a greater number of students.

How Telehealth and Drugstore Clinics Can Improve Our Health Care

Telehealth services are increasingly being offered throughout the United States. These services are working to provide improved health care for all Americans. Video health care, or telehealth measures, give people immediate access to medical professionals who can effectively diagnose and treat injuries and illnesses. A growing number of drugstore clinics have also gotten into the telehealth game recently, driving the telemedicine trend even further.

CVS Health recently announced that they will be introducing internet access for their MinuteClinic treatment facilities in many states. Although these clinics in CVS drugstore locations can be more convenient than going to a doctor’s office, they can still have wait times of several hours during peak times. So, CVS has found a solution. They’ll also be offering the ability for patients to gain access to medical professionals (like nurse practitioners and physician assistants) 24/7 from their mobile devices. All they’ll have to do is log on through the CVS Pharmacy app (available for both iPhone and Android users) to get treated.

Each patient has to complete a health questionnaire indicating their medical history and current issue; then they’re matched to a board-certified health care provider that’s licensed in their state. The provider goes over the questionnaire and conducts a video-enabled visit to assess the patient’s condition and come up with an appropriate treatment plan. Providers can even prescribe medications through this service (and they don’t have to be filled at CVS pharmacies). They can also make referrals if they determine that an in-person doctor’s visit would be better for that particular case. These video visits typically last about 15 minutes. That means it’s a quick and easy doctor’s visit conducted right from your phone, without you ever having to leave the house!

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CVS has introduced internet access for their MinuteClinic treatment facilities in many states.

There are tons of benefits to interacting with a medical professional in a MinuteClinic or straight through the app – the main one being that patients can now get care whenever and wherever they need it. When they’re seen by a doctor doesn’t depend on how many other patients need to be treated, so they’re able to get immediate care. Patients who live in rural or remote areas can also have more access to treatment without having to worry about transportation to a facility. Increased access means there’s a more even distribution of care for people throughout the country.

Another great benefit is that these clinics and video chats are much cheaper than an in-person doctor’s office or emergency room visit. In fact, using the MinuteClinic online service costs just $59 with a credit or debit card. Some reports say that an average ER visit typically costs around $2,000, which represents a huge amount of savings. Currently, insurance isn’t taken by CVS for telehealth visits, but the company is working on getting insurance coverage in the future. This service can also be extremely helpful for those individuals without health insurance, since everything can be paid for out-of-pocket. Plus, with a set flat rate, patients can’t be nickel and dimed with added costs. This, in turn, will help make health care more affordable and accessible for people at any income level.

There aren’t many restrictions on who can use the telehealth services, either. As long as the patient is two years old and up, they can use these telehealth options for a variety of minor injuries and illnesses including:

  • Seasonal allergies
  • Colds and coughs
  • Earaches
  • Flu
  • Sinus infections
  • Sore throats
  • Upset stomachs
  • Women’s services (like UTIs)
  • Minor injuries

Since patients can be treated for these types of conditions (among others), it means that there will be reduced wait times in emergency rooms and urgent care clinics. Individuals with non-life-threatening issues can be treated with video visits, so patients with more serious problems will be able to see a doctor more quickly. In fact, the American Medical Association and Wellness Council of America states that more than 75% of doctor, urgent care, and emergency room visits can be handled through a video chat.

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More and more drugstores across the U.S. are getting involved in telemedicine by offering telehealth services.

Other drugstore chains are also getting into the telemedicine race. Rite Aid has begun to work with telehealth service provider, InTouch Health, to add telehealth kiosks to their pharmacies. It’s likely an increasing number of stores will continue to implement these services to help better serve their customers. And it seems that many people are more than happy with the care they’re getting through these telehealth options. A CVS Health study noted that more than 95 percent of patients who used the video chats were highly satisfied with the quality of care they received. The same study indicated that 95% of patients were satisfied with the convenience and overall experience of the telehealth option, making it a no-brainer for choosing it in the future.

As telemedicine becomes more mainstream as time goes by, it’s likely more people in the U.S. will have access to quality health care. Patients won’t be limited by their location or whether there are certain medical professionals in their area. Treatment options will be more affordable, because providers won’t be able to charge added fees for office visits or expensive emergency room care. Overall, drugstore clinics and telehealth services like CVS’ MinuteClinic will help to improve both access to and the cost of health care for the whole country.

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